Forums › Forums › K3 Dashcam › Recording stops and other things. › Reply To: Recording stops and other things.
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Hi Geoff,
Can you indicate:
– which version of the app are you using?
– what brand/model phone are you connecting to?
– are you using the latest firmware of the K3?
– In the app, do you look in the ‘document’ folder, and then the ‘Camera files’ folder or the ‘Local files’ folder?
– the videos that you do see on the computer, in which folder are they stored?
– what kind of SD card are you using, how big is it?
– could you perhaps post a print screen of the app’s settings?
– is only the first 20 minutes recorded for each ride?
– has the K3 worked before without any problems?If you have any more information, please pass it on.