Forums Forums K5 Dashcam App keeps crashing Reply To: App keeps crashing

  • Hans

    Administrator
    2024-06-13 at 18:52

    Do you have the option to install the app on another phone to rule out whether the problem is with the phone or the app?

    How did you uninstall the app? Via the play store? My experience is that not all data is deleted this way. The best way to completely delete the app including data is:
    1: From your home screen, go to Settings on your Android device.
    2: Scroll down and select Apps.
    3: Find the app that you are looking to uninstall and select it.
    4: Tap on Storage.
    5: Tap on Clear Data.
    6: Click OK on the “All data deletion” warning.
    7: Tap on the Uninstall Button and click OK on the “Do you want to uninstall” message.
    Once this is done, the app is completely uninstalled, data included.
    Then restart your phone and reinstall the app.