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Hi Darrell,
The K5 automatically starts recording when the ignition of the motorcycle is turned on.
How do you want to view the videos? What actions do you perform? This can give more information about where things might go wrong.
The green recording LED, does it burn continuously or does it flash?
See the manual for an explanation of the LED on the remote control.
If you remove the SD card from the K5 and put it in your computer, do you see recordings?
In what format is the video recorded, MP4 or in TS? TS files are not recognized by every phone, in this case set them to MP4.
What is your G-sensor set to, if it is set too sensitive, all your recordings go to the accident folder.
A good minute loop is shorter than 5 minutes, so you don’t have to scroll through too much if you are looking for a specific moment in your recording.