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Hi Darren,
Your iPhone may not be able to play MP4s.
Can you install the VLC media player app and check if you can play the videos on your phone with this app. If you have a virus scanner installed on your iPhone, can you disable it and see if you can play the videos?
You can download the videos on your iPhone, but you do not have access to the cameras files or settings via the phones app? How did you download the videos on your phone?