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I have the same problem. The camera starts up (vibrates twice) but when I check the SD card at the end of the day, there’s no video. And Sometimes the camera shuts itself off for no apparent reason. I have just re-done the firmware update (I did that back when I first got the camera) and I have formatted the SD card–again. By the way, there isn’t another place for the video to be stored. The SD card has a folder for video files, and a folder for jpeg photos. There is no “accident” file that I can find.