Forums › Forums › K7 Dashcam › Retrieving recordings › Reply To: Retrieving recordings

  • Hans

    Administrator
    2025-04-06 at 15:57

    Hi Stephen,
    From which folder are you trying to watch the videos? From Camera Files or from Local Files?
    To play from the Camera Files folder, there must be a wifi connection with your K7.
    What message/what exactly do you see when you want to play a video? Is it possible to add a screenshot?
    It could be that your phone does not have a driver for .MP4 files.
    If you download the VLC (VideoLanClient) app, can you watch the downloaded files with this app?

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