Forums › Forums › K7 Dashcam › I can’t see the videos on the app › Reply To: I can’t see the videos on the app

  • Hans

    Administrator
    2025-04-29 at 14:25

    Hi Maurizio,
    I suspect that the SD card is causing problems.
    Do you want to format your SD card using the Innovv app. Then make new recordings and see what happens.
    You should also keep in mind that the K7 is set to 2.4G, so transferring videos can take longer. This also means that it takes longer for them to become visible in the app under camera files.
    The larger the video files, the longer it takes to send them. If the K7 is set to 2.4G, you could switch to 5G.

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