Forums › Forums › K7 Dashcam › Missing footage and contiuous recording problem › Reply To: Missing footage and contiuous recording problem

  • Hans

    Administrator
    2025-05-18 at 18:21

    Hi Stuart,
    Do you remember if the LEDs on the remote control were on the entire ride?
    Missing recordings can be caused by various reasons:

    • Problems with the SD card. A new SD card can also become defective. Did you format the SD card using the Innovv app?
    • Problems with the power supply. Think of a loose connector. Switched power supply that fails, too low supply voltage, etc.
    • Incorrect settings of the g-sensor. Are the missing recordings not in the ‘Accident Videos’ folder?
    • Connectors that are not properly tightened or have moisture in them.

    Can you see what happens at the end of the last video just before the video stops? Perhaps this gives a clue as to what could be the cause of the failure

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