Reply To: Missing footage and contiuous recording problem

[Hans]

Hi Karl,
It is recommended to only format the SD card with the Innovv app. If you format the SD card with a computer, this can sometimes cause the Innovv camera to no longer handle the SD card properly.
The DVR getting hot is not good. Try mounting it in a different place where it can get more cooling. The housing of the DVR also functions as a heat sink, so if cool air can flow past it, this is recommended.
Using the ‘live view’ in the app, can you see that both cameras are working?
To rule out that one of the components is causing problems, you can, for example, disconnect a camera and then see what happens. If nothing changes, reconnect the camera and disconnect the other camera. You can also do this with the other components. This way you can rule out whether a component is defective.