Forums › Forums › K3 Dashcam › K3 app not working › Reply To: K3 app not working

  • Hans

    Administrator
    2024-01-13 at 22:31

    Hi Neil,
    What do you see/not see on your phone/Innovv app? Is the app unable to connect or cannot start? Maybe you can add a screenshot.
    Which Innovv app have you installed?
    Do you have a virus scanner on your iPhone that blocks the app?
    Does the blue LED on the remote light up continuously or does it flash?
    Can you put your iPhone in airplane mode and manually establish a WiFi connection?
    Do you have the option to test with an Android phone?
    What have you already tried?

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