Forums Forums K5 Dashcam K5 Quit working / Found the Fix

  • K5 Quit working / Found the Fix

    Posted by Eric on 2025-05-23 at 06:50

    I have owned the K5 for 18 months, and it functioned well until the last few rides. It began intermittently failing to record and eventually stopped working entirely. The WiFi would not connect, it would not record, and it could not be turned off. After attempting all the suggested fixes on the forum, the only solution that worked was disconnecting the rear camera. The K5 is now functioning properly; however, I will need to replace the rear camera. Has anyone else experienced this issue?

    Frostie replied 2 weeks, 6 days ago 3 Members · 4 Replies
  • 4 Replies
  • Hans

    Administrator
    2025-05-25 at 16:23

    Hi Eric,
    The wiring of the rear camera was not too tight?
    The connector of the camera was also connected properly? No moisture in the connector? There should be a rubber ring (orange in color) in the connector to make the connector moisture-proof.
    Yes, it remains electronic stuff that unfortunately can always become defective.

    • Eric

      Member
      2025-06-03 at 00:40

      There was no moisture, but I did apply dielectric grease. Could that have been the cause of the problem?

      • Hans

        Administrator
        2025-06-03 at 00:51

        Dielectric grease is also ultimately an additional disruption of the electrical signal.
        The connectors are moisture/waterproof, there is a rubber ring in the connector for this. Additional dielectric grease is therefore not necessary.

  • Frostie

    Administrator
    2025-06-03 at 05:29

    To my experience (mostly from the old Innovv forum, where more people were active than here), there are two main reasons for a camera to get broken.

    Moisture
    Sometimes due to a bad sealing, but also due to usage of a power washer.


    Broken cable

    The individual wires in the cable are very thin and so are the solder points. The bend protection on the housing of the camera is only a bend protection, but no special protection against twisting of the cable. People often lay the cable first and then, when everything is done, turn the camera in the correct position and twist the cable right at the housing. This puts a strain on the soldered joints and can lead to a broken connection. So it is important to mount the camera in the correct orientation first, then fix the cable near the camera and THEN lay the rest of the cable.

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