Forums › Forums › H5 Helmet Cam › H5 Not reliably loop recording › Reply To: H5 Not reliably loop recording

  • Hans

    Administrator
    2025-03-22 at 15:15

    Hi Stephanie,
    The part about the accident folder is my mistake. The H5 does not have an accident folder. I have also edited my previous message.
    The red LED, is it on continuously or is it flashing?
    After how much time does the H5 switch off? When the battery runs out, the H5 switches off automatically. With the highest resolution and bitrate I can record for about 3.5 hours. Wifi is then turned off because that is a big power consumer.
    Did you format the SD card on a computer or in the H5 using the app? It is recommended to do this with the app. If you do this with a computer, it can sometimes happen that the H5 sees the card, but no longer writes files to it. This can also happen if you have put the SD card in the computer to download the video files.
    What type of SD card are you using, a U1 or U3 class? U1 is a ‘slower’ SD card and is not recommended.

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