Forums › Forums › K7 Dashcam › Video wont play › Reply To: Video wont play

  • Hans

    Administrator
    2025-11-30 at 01:29

    Hi Andrew,
    Did you format the SD card on a computer or in the K7 using the app? An SD card that wasn’t formatted via the app can sometimes cause problems. Can you read the SD card on another computer? This is to see if the problem is with the recordings/SD card or with the computer.
    Does the SD card have a writing speed higher than U1?
    Are the recordings visible in the app?
    By the way, I think 53MB for a recording is small. What resolution and bitrate did you set the K7 to? These might be set to a value that is difficult/impossible to play.
    When I look at my K6 recordings, they are approximately 100MB for one minute for the front camera and 80MB for one minute for the rear camera. This at a resolution of 2560*1440 P30 (front) and 1920*1080 P30 (rear) with the highest bitrate.

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