N2 1.7 firmware update - N2

N2

N2 1.7 firmware update

Posted by cr0100 on 2026-06-27 at 00:40

I can’t get the N2 to recognize that there is an IMG file which is a firmware update on the card.

Instructions say to power up, then insert a card with “ltmotor-emmc-20260618-1440×720-n5-rtl8733bs-release-a9128b6d31d44b2239a8b66311e84469.img” in the ROOT folder.

So I put the TF card in, let it format, take it out, copy the IMG file to it, put it back in and… nothing happens.

I’ll note that the firmware update instructions describe the file as having a different name than what is actually downloaded. The instructions say the filename is “ltmotor-emmc-20250912-1440×720-n5-rtl8733bs-release-638530c40cb850e1c077d2f049fd1ebc.img” which, judging by the date string near the beginning of the name, is an older update file.

Any suggestions?

Hans replied 2 days, 14 hours ago 3 Members · 12 Replies
12 Replies

cr0100

Member
2026-06-27 at 01:36
UPDATE: I remembered how to do the OTA update, and I’m up to v1.7 now.

NEW problem: The option to toggle the flashing LEDs no longer works. I can go to the settings page, and easily flip the settings between MPH/KPH, and also I can turn the “Rest Reminder” on and off, but the “LED” setting does absolutely NOT work anymore.
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- Hans
  
  Administrator
  2026-07-01 at 00:22
  
  Hi Charles,
  Is the touchscreen not damaged at the switch location?
  Perhaps you could test this spot on the touchscreen with a different setting/function on the N2?
  - cr0100
    
    Member
    2026-07-01 at 02:26
    
    Screen is not damaged, trust me. Works just fine in carplay to select icons and is generally functional. It’s only this button which no longer works.
    
    I’ve already opened a ticket with support. They’ve responded and are looking into it.
    - Hans
      
      Administrator
      2026-07-02 at 01:30
      
      Hi Charles,
      I am curious about the solution. If it works, let me know.
      We, as other forum members, can learn from this as well.
    - Paul
      
      Member
      2026-07-10 at 19:53
      
      Hi Charles, I have the same problem since the upgrade
      - cr0100
        
        Member
        2026-07-10 at 20:37
        
        I’ve opened a ticket with support (11 days ago) and they said they’re looking into it, so I guess now we just wait!
Paul

Member
2026-07-29 at 17:24

Hi Charles,

Have you heard anything from Innovv? Paul
- cr0100
  
  Member
  2026-07-29 at 20:40
  
  I’ve heard nothing from them since their initial response on June 29.
  - Hans
    
    Administrator
    2026-07-30 at 14:19
    
    Hi
    
    @INNOVV would you like to help brainstorm about this problem?
    - Paul
      
      Member
      2026-07-30 at 15:19
      
      Ok
  - cr0100
    
    Member
    2026-08-24 at 23:22
    
    Turns out: While firmware v1.7 broke the LED option, if you apply the OTA firmware update v1.7 which exists NOW, the issue is repaired.
    
    Like a sucker, I’ve been assuming that with an error in v1.7, the update/fix would be in a file with a newer version number. Not so!
    
    Once I remembered how to do over-the-air updates (key: turn off Bluetooth on your phone so it doesn’t automatically connect, and then the LINK button goes to a menu which contains the update option), I re-installed v1.7 and the option to toggle the LEDs on/off once again works.
    - Hans
      
      Administrator
      2026-08-24 at 23:47
      
      Hi Charles,
      Thanks for the feedback.
      It would have seemed more logical to me too if 1.8 came after firmware version 1.7. But the most important thing is that everything is working properly again.
      
      Enjoy your N2.