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I can’t see all my recorded videos in the app
Early in September this year, I purchased this product and started recording videos without any issues. The only thing I’ve observed after mounting the product on the motorcycle is that the front camera’s LED is continuously green and blinking red. I’ve tried pressing the front camera button several times to see if there were any changes, but I haven’t noticed a difference. The main problem is that I can’t see all the videos in the app. I’m not sure if it could be because I have a setting that records videos minute-by-minute in high quality, and the mobile device can’t process the entire list, but either way, I can’t view all the videos in the application, and it’s quite frustrating.
Also, they appear very intermittently; I only see the ones I created at the beginning and the ones from a month ago.
The card I purchased is a Samsung 256 GB card that was sold to me at the store itself. I understand it is optimal and compatible for storing these videos.
Please let me know if you have any suggestions or what I should check, because I can’t think of anything else, and removing the card to copy files directly from a microSD reader doesn’t seem like an option to me. I liked this system and purchased it because it gives the option to copy files via the camera’s Wi-Fi, although I must say the experience so far is that it copies very slowly.
I’ve tried everything with the app: clearing the cache, clearing all data, uninstalling and reinstalling, and none of that has worked.
Thank you very much for your time reviewing my case, and I hope we can find a solution together. Best regards.
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