Forums Forums K7 Dashcam App connection

  • App connection

    Posted by florence on 2024-08-29 at 23:26

    Hi all

    I’ve have just fitted my K 7 system to my bike but cannot get the system to connect to my phone via the app , system is working ok as I have footage on the SD card and im using an iphone 13

    Anyone have a similar issues

    Ta

    yoda replied 1 week, 5 days ago 4 Members · 4 Replies
  • 4 Replies
  • Bob

    Member
    2024-08-29 at 23:35

    Yes on iphone 15 Pro Ma

    I find the wifi connect in settings just spins and never connects

    But, while it is spinning just slide wifi to OFF and back on again and it connects instantly

    Let me know if that works?

    • This reply was modified 2 weeks, 1 day ago by  Bob.
    • This reply was modified 2 weeks, 1 day ago by  Bob.
  • florence

    Member
    2024-08-29 at 23:44

    HI just tried that and although the wifi connects , if you try to look at anything in the app camera , it tells you to connect to the device and wont do so

  • Hans

    Administrator
    2024-08-30 at 13:59

    Hi David,
    iPhones can sometimes have a bit more trouble making a wifi connection with an innovv camera.
    The advice is to put the iPhone in airplane mode and manually make the wifi connection with the Innovv camera.

  • yoda

    Member
    2024-09-01 at 19:03

    Do you happen to have a VPN app running on your iphone ? Just in case… Me I had to TurnOff NordVPN for the app to connect

    Also, once it show as connected, I have to wait a bit 2-5 seconds before going back in the app to use click one of the icons. If I try to use the App ” right after the connection is establish”, too early, it fail.

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