Forums Forums K7 Dashcam Clips not showing on my android phone

  • Clips not showing on my android phone

    Posted by tel on 2025-05-06 at 23:46

    Hi, i was wondering if anyone can help me out. I have the innov k7 on my bike. When i first installed the cameras i could see all videos on my android phone. 4 weeks down the line i wanted to look at my videos on my phone but this showd up blank. I tried my sd card in my laptop and all the videos are there.

    Any help is very much appreciated.

    Thanks Tel.

    wildhaggis replied 3 days ago 3 Members · 3 Replies
  • 3 Replies
  • Hans

    Administrator
    2025-05-09 at 00:35

    Hi Terry,
    Can you describe which screen remains empty?
    How do you try to watch the videos? Please describe step by step what you do.
    What is the G-sensor setting in the app?

  • wildhaggis

    Member
    2025-05-11 at 02:55

    Strangly I have the same issue, the camera has been functioning fine for the last 2months. After today’s ride I connected to the k7 wifi, opened the innov app, selected the screen that shows the camera videos, continuous videos and nothing. I then checked accident and parking folders and again nothing.

    Looking at the setting I can see the sd card is about half full.

    Inhave looked and downloaded videos in thebpastbwith nonproblems, somi know the steps in which to do this.

    Any ideas?

  • wildhaggis

    Member
    2025-05-15 at 20:42

    A bit of investigation.

    Removing the sd card and placing it in a laptop,twonfolders are shown MOVIE_E and EMR_E. Within these I can see/watch all of the video clips as expected.

    Put the card back into the k7 unit, and they still don’t show up in the app.

    The memory card is 512Samsung. I wonder if the app is not capable of handling a large number of clips?

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