-
Files can’t not be played on app but can download to tablet
I have now found a problem with the app it will not play from camera or when it’s been saved as local file, it says that the app has a bug so I have uninstaled and installed again but still no joy but I can download to tablet and veiw in video player any advice please.
-
4 Replies
-
Hi Dean,
How did you uninstall the app? It’s possible that some app files were left behind that are reused when you reinstall it.
Can you attach a screenshot of the error message in the app?
Did you format the SD card in the K7 using the app?
Can you play other MP4 video files with your phone? -
Hello yes I used app to format sd card , error message just said this app has a bug, yes I can play other video and mp4 on tablet regards dean
-
This reply was modified 7 months, 2 weeks ago by Dean.
-
This reply was modified 7 months, 2 weeks ago by
-
This is what I get as local files there just a blank thumbnail
-
Hi Dean,
It’s possible your phone doesn’t have the correct codecs.
Try installing the VLC media player app (www.videolan.org) and see if it plays the videos on your phone.
Log in to reply.