Forums Forums K3 Dashcam Fogging front camera

  • Fogging front camera

    Posted by Charlie Beale on 2024-01-21 at 18:23

    Hi all

    My front camera has fogged over and I’m not getting any footage any ideas on how to fix this or is a warranty issue I’m sure I’ve had the system under two years

    Jade replied 1 month ago 3 Members · 2 Replies
  • 2 Replies
  • Hans

    Administrator
    2024-01-21 at 21:35

    The camera is not damaged? You can possibly swap the front and rear cameras to see if the problem is in the DVR or in the camera. But if there is moisture in the front camera, it seems that it is really defective. You shouldn’t get any moisture on the inside of the camera, they are waterproof IP67.
    For a warranty claim you should contact the seller of your K3.

  • Jade

    Moderator
    2024-01-23 at 14:25

    Hi, Charlie

    Sorry for the inconvenience.

    Could you please provide us the invoice or purchase proof?

    We will help to handle it well.

    Thanks for your patience.

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