Forums Forums K7 Dashcam K7, and N1 Pro refuse to talk to the app

  • K7, and N1 Pro refuse to talk to the app

    Posted by Bob on 2024-11-01 at 03:41

    For some reason the K7 refuses to be recognized as WiFi connected. It shows connected in settings-WiFi but the app keeps telling me to mak3 sure it’s connected.

    I’ve tried restarting hardware, restarting the app and even reinstalling the app.

    I’ve tried with bike power on, and also in accessory mode.

    I’m stumped.

    2022 Goldwing with K7, N1 Pro and RC6 for doing reviews. I’ve tried with only the K7 powered.

    Bob replied 1 week ago 2 Members · 2 Replies
  • 2 Replies
  • Frostie

    Administrator
    2024-11-01 at 04:05

    Hi Bob,

    did you try switching your smartphone to airplane mode? Some phones do have problems accessing the K7 (or any other wifi dashcam) when not in airplane mode.

    • Bob

      Member
      2024-11-01 at 23:21

      I am an idiot. Or, lets call it a “learning experience”

      2 things….. I put the cd card in my pocket to go to the garage to install it in the K7 2 days ago. Today, it was still in my pocket…. dohhhh! I rode all day with no warning it was not recording.

      Then, for demos I have 3 devices powered on, and it seems that when I connect wifi to say the RC6… the K7 wifi bumps it off.

      So, if I 1) Install an SD card and 2) turn off the devices I am not communicating with… it works.

      But that mess did reveal a few language issues on some of the messages.

      If the SD card is missing, the same message as no wifi is issued. So an empty slot looks like a wifi issue.

      I will let Rock know.

      Thanks for pitching in though!

      Bob

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