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K7 not working
I have had the K7 a month cannot get it working. I tried changing the SD cards, re formatting the SD both via PC and App and nothing works. It works for a a very short time then the camera led starts flashing slowly.
I have installed the latest firmware due to having a 512mg card fitted that didnt work so i fitted a 256mb card and agin it didnt work. Also i cannot view the cameras via the app (iPhone in aeroplane mode or using a iPad). I have noticed when i check the SD card that when it works for a few minutes after the SD card is formatted or the K7 reset to factory sometimes the front camera does not work but this has only happened once or twice. I have checked all the cables and there are no snaggs or damage.
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4 Replies
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Just an update i re checked the wiring and due to the cable run i had to use the camera with the long cable for the front. The manual says this is for the rear so i swapped the plugs round to the front camera is on the rear and the rear is on the front and now it looks to be working and it is showing on the app setting page.
Should this matter?
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Hi Terry,
If the camera starts blinking slowly, are recordings still being saved? Because blinking slowly would mean that a recording has been saved as ‘protected’. Because a factory reset is also performed, it seems to me that there could be a problem with the remote control. Because you can protect a recording with the remote control, but also perform a factory reset. Check whether the button on the remote control is functioning properly or is not stuck. Also check whether the plug of the remote control is properly connected and whether there is no moisture in it. There should be a small orange rubber ring in the connector to keep it waterproof. Also check this again with the front camera.
You can swap the front and rear camera to see whether the camera failure moves to the back. If so, then this problem is in the camera itself and not in the DVR.
Also check whether the power supply is sufficient. A supply voltage that is too low can also sometimes cause strange problems.
As a final tip, try updating the firmware again, if possible with a 32GB card. -
I think it is sorted but I am not quite sure why it has worked.
After swapping plugging the front camera in to rear plug and It working I have now swapped the cameras around and everything seems to be working. The only thing I did see was when I rotated the camera it went off. There was a small twist in the cable but after straightening it the camera worked again. I am starting to think the cable quality might not be that good so if there are any twists or sharp bends in the cable the camera doesn’t work.
I will monitor it over the next few days to see if it keeps working
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In general one should avoid twisting the cable, as the wires within the cable are very thin. Especially twisting the cable near the camera could be bad if the force of the twist could be transfered into the camera and the soldering points within.
Regarding your problems which went away after swapping the camera:
At the older Innovv cameras (K2, K3) the system failed if the front cameras was not connected. Or rebooted if the front cameras was disconnected while running. I assume that the K7 acts the same.
So if something is wrong with your front cam (broken cable, bad soldering point, etc.), this could show in the K7 rebooting or failing while riding. If this is the case, the system should run fine after swapping the cameras, but you should then see bad or missing videos at the former front cam, which now acts as the rear cam.
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