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Loop recording has failed
Having had an attempted theft of my bike, I’ve gone to download any valuable footage/evidence, to find the card is full and recording of any footage stopped some days ago.
I have no protected, accident or parking videos, all these folders are empty, the 256 card is full of “normal” clips, the card is a ScanDisck , U3 / V30 card with a write speed of 200Mb/s and was formatted in the recorder using the app.
Loop is activated at 1m, and the G sensor is on “two bars” so don’t think it’s too sensitive as there are no clips in the protected folder.
The card has never been out of the recorder and the bike has had no power issues..full battery at all times as connected to a trickle charger when not in use, so all in all I’m not only disappointed not to have any evidence for the police, but am at a loss as to know what the issue is and how to resolve if for the future.
Any thoughts would be greatly appreciated.
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3 Replies
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Hi Tim,
It is possible that the K7 firmware experienced a hiccup. To be safe, you can reinstall the firmware. Also, reformat the SD card after the firmware reinstall.
Set the loop recording duration to 3 minutes. Do this last step to rule out the possibility that the 1-minute setting caused the error. -
The same thing happened to me yesterday too. I wanted to watch a video from my current trip and realised that the SD card had filled up back in June and the K7 hadn’t deleted the old videos – it had simply stopped recording. That’s a real problem!
I ask Hans:
– How do I reinstall the firmware?
– I’ve set the loop to 1 minute – is that not right? Is there a bug that means it’s better to set the loop to 3 minutes?
Thanks!
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Hi Gian Luca,
Are the old recordings protected files (e.g., incident recordings)?
Have you ever read the SD card on your computer? Sometimes, an SD card that has been accessed via a computer can no longer be processed correctly by the camera. This can prevent old recordings from being overwritten. Try formatting the SD card using the Innovv app and see what happens.
If the Loop Recording Duration isn’t set, old recordings won’t be overwritten, and the SD card can fill up. With any other duration setting, old recordings should be overwritten. As far as I know, there is no bug associated with the 1-minute setting. The number of minutes you choose is purely a matter of personal preference.
You can update the firmware as described here: https://innovv.com/pages/innovv-k7-support
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