Forums Forums N2 N2 clock resets

  • N2

    N2 clock resets

    Posted by Charles on 2026-01-07 at 09:18

    The clock on my N2 home screen resets everytime I start the bike?… any ideas?

    jack replied 3 months, 3 weeks ago 4 Members · 8 Replies
  • 8 Replies
  • Hans

    Administrator
    2026-01-07 at 18:35

    Hi Charles,
    How did you connect the power supply? Are the red and black wires continuously powered, and is the N2 switched by the yellow wire?
    Are you using a Thunderbox, HexEzcan, or something similar to power the N2?

  • Charles

    Member
    2026-01-08 at 09:18

    Red and black to the battery terminals, yellow to a acc switched circuit…. I would assume the red wire to the positive post would keep continuous power to the unit keeping the clock on even when the yellow wire goes off and shuts down the unit…Does the unit have an internal battery that needs to be charged via the usb-c port on the bottom?

  • Hans

    Administrator
    2026-01-08 at 16:30

    Hi Charles,
    The N2 will likely have a backup battery in case of a power outage. This is maintained by the continuous power supply on the red wire. Since the N2 cannot be disconnected, it wouldn’t make sense for the internal battery to still need to be charged via USB.
    Could there be a significant voltage drop on the red wire when you start the engine? And could this reset the N2 clock?
    What happens if you disconnect the yellow wire with the engine running and then reconnect it? So, with the engine running, shut down the N2 and restart it. Is the clock still reset then?

  • Charles

    Member
    2026-01-09 at 06:22

    The bike is new, and sitting on a battery maintainer so I wouldn’t think it would be low voltage… Been busy with work, but I’ll try the yellow wire tonight… Thanks for your input Hans!

  • Charles

    Member
    2026-01-09 at 07:32

    So with the bike running, I have 14 volts. Set the time and date, then pull the yellow wire. Wait 10 seconds, plug it back in… bike is running the whole time.. Display comes up, then 2 or the seconds later, the accurate time resets to 0000…. included a 22 second video…….

    0:23

    20260108_150644

    0:23

    • Hans

      Administrator
      2026-01-09 at 22:49

      Hi Charles,
      I think it’s best to contact the seller of the N2 to report this and have it repaired under warranty.

  • INNOVV

    Administrator
    2026-01-16 at 10:58

    Hello, we have contacted you via email and now you have resolved this issue by adjusting the time zone.

    • jack

      Member
      2026-02-28 at 15:09

      This worked for me thanks

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