RC6 front camera is blinking red

[Hans]

Hi Arnon,
The red flashing can have different meanings; see the manual.
Did you format the SD card with the Innov app?
Can you use a multimeter to measure whether the yellow wire actually becomes de-energized? Or can you physically disconnect it? Then see what happens.
When the yellow wire becomes de-energized, it takes a moment (about 25 seconds) for the RC6 to shut down. This is to properly end an ongoing video recording. So, the RC6 doesn’t shut down immediately when the ignition is turned off.
Did you connect the red and black wires directly to the battery? Or are you using a Thunderbox, EZcan, or a similar solution?

[Arnon]

Hi Hans

Thank you for the response. below are my answers:

Did you format the SD card with the Innov app?

Answer> Yes the SD is format and working properly.
Can you use a multimeter to measure whether the yellow wire actually becomes de-energized? Or can you physically disconnect it? Then see what happens.

Answer>I’ll have to do that and I’ll let you know.
When the yellow wire becomes de-energized, it takes a moment (about 25 seconds) for the RC6 to shut down. This is to properly end an ongoing video recording. So, the RC6 doesn’t shut down immediately when the ignition is turned off.

Answer> Let me see what happens after 25 sec I turn off the switch
Did you connect the red and black wires directly to the battery? Or are you using a Thunderbox, EZcan, or a similar solution?

Answer> Its connected directly with the Fuse that was supplied

Thank you

Arnon

[Arnon]

Hi Hans,

I was able to isolate the problem.

When I turn off the bike, the red light does NOT stop blinking after 30 sec.

Then (after 2-3 min) the main unit start vibrating and short bips are constantly occurring until it drains the whole battery.

Any ideas?

Thx

-A

[Hans]

Hi Arnon,
Have you connected the power supply correctly? Red and black wires to continuous power, preferably connected directly to the battery. And the yellow wire to a switched power supply? Does this yellow wire lose voltage when the ignition is turned off?
Does the RC6 function properly otherwise? So, does it detect approaching traffic and record videos correctly?
The main unit starts vibrating…. As far as I know, there is no vibration function in the main unit. So what is vibrating then?
Can you re-flash the firmware?

[Arnon]

Hi Hanse

Hi Arnon,
Have you connected the power supply correctly? Red and black wires to continuous power, preferably connected directly to the battery. And the yellow wire to a switched power supply?

AB> The wires are directly connected to the bat with the supplied fuse

Does this yellow wire lose voltage when the ignition is turned off?
Does the RC6 function properly otherwise? So, does it detect approaching traffic and record videos correctly?

AB> Yes its works properly during a normal ride
The main unit starts vibrating…. As far as I know, there is no vibration function in the main unit. So what is vibrating then?

AB>The main unit is not vibrating, its just bips. I can send you a video if you like.
Can you re-flash the firmware?

AB> Yes I can and will do that

[Arnon]

Hi Hans,

I was able to debug the issue.

The unit is NOT shutting off AT ALL after the bike is turned off.

The video keeps recording and both cameras are getting hotter.

Also, The front camera LED is still slightly green.

As you recall the connection is directly to the Battery.

P.S I’ve also upgraded the firmware

Any suggestions?

Thx

-A

[Hans]

Check the yellow cable. It must lose power when the ignition is turned off to allow the RC6 to switch off.
It may take approximately 25 seconds for the RC6 to switch off after turning off the ignition.
It is normal for the cameras to get warm. It is only wrong if they become too hot to touch.

[Arnon]

Hi Hans,

Attached is the pic of the yellow wire.

As you can see ,Its connected the right way.

What do we do next?

Thx

-A

[Hans]

Hi Arnon,
I assume that you connected the power supply yourself and that this was done correctly. If it was connected by someone else, please check (with a multimeter) if the yellow wire loses voltage when the ignition is turned off. I am starting to suspect that there is something wrong with the power supply, particularly regarding the yellow wire.

To rule out whether one of the RC6 components is defective and thus causing the malfunction, you can disconnect the component one by one and then check if the camera functions correctly and switches on/off via the ignition.

Additionally, you can perform a master reset by re-flashing the firmware.

[Eugene]

Hi all. Got the same problem. Since April 26 devise works fine, but this morning I found motorcycle battery empty. Device don’t turn off properly and works all night until battery drained. What I have to do to fix this issue? Red indicator on the main camera constantly red.

[Eugene]

Now I tried to check yellow wire. I just remove a fuse on it. And nothing happens. Device still working and recording. So the problem not in yellow wire I think.

[Eugene]

I tried to unplug rear camera, tried to hardreset device and had no changes. Device can’t stop recording. So I have to disconnect device from battery.

[Hans]

Hi Eugene,
You can disconnect the RC6 from the battery to turn off the RC6.
Once you have disconnected the RC6, measure the battery voltage to see if it is still sufficient. A battery voltage that is too low can also cause problems with switching on/off. It is possible that a low battery voltage has corrupted the RC6’s firmware. I experienced this myself once with the K5.

If the battery voltage is good, reconnect everything and see if it works. To rule out that one of the RC6 components is defective and causing the malfunction, you can disconnect the components one by one and then check if the camera functions correctly and switches on/off via the ignition.

Also check if the connection of the yellow wire switches along with the ignition.If the problem persists, re-flash the firmware.

If you are handy with a multimeter, completely disconnect the RC6 from the power supply and measure if power is still being drawn from the battery. This indicates whether there is a leakage current somewhere that is draining your battery.

[Eugene]

Hi Hans. Battery voltage is ok. I already tried to disconnect rear camera, no changes.

Firmware is the last version. I even check the plug in main camera, its dry, no water leaks.

[Eugene]

The battery was drained by the recorder, as I saw the video files from the evening until early morning.

[Hans]

Hi Eugene,
Then check if the yellow wire loses power when the ignition is switched off.
To rule out problems with the firmware, you can re-flash the firmware without any issues.

[Eugene]

I already post here about yellow cable. I removed wire fuse and nothing happened.