Forums Forums K6 Dashcam Rear camera not connecting to phone

  • Rear camera not connecting to phone

    Posted by troyite on 2024-07-26 at 23:08

    For the first few weeks the K6 worked great now the rear camera is not connecting to my Android. I have restarted phone and camera with no luck.

    Front camera is working great.

    Ticket submitted.

    • This discussion was modified 5 months, 4 weeks ago by  troyite. Reason: spelling
    Hans replied 5 months, 4 weeks ago 2 Members · 1 Reply
  • 1 Reply
  • Hans

    Administrator
    2024-07-27 at 15:07

    Hi Richard,
    Are the recordings from the rear camera no longer recorderd or are they only not visible in the app?

    1 – Not recorded:
    Check the connectors of your camera. Are they still properly connected? Is there no moisture in the connectors. Is the red rubber ring still present in the connector, this is necessary to keep the connector waterproof.

    2 – Recorded, not visible in the app:
    Are the settings in the app still correct. In the live screen in the app you can press the round gray button at the top right of the screen (F, R F/R, R/F). This allows you to choose which camera you want to have visible. Click on this button and a selection menu will pop up.
    In the technical settings you can also indicate how this image should appear by default.


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