Forums Forums K7 Dashcam SD card

  • SD card

    Posted by stevieb on 2025-06-14 at 04:27

    Hi, I’ve tried two SD card and one wouldn’t record anything and the other will only record when stationary, it won’t record when moving. Any ideas what’s wrong?

    Hans replied 1 day, 1 hour ago 2 Members · 5 Replies
  • 5 Replies
  • Hans

    Administrator
    2025-06-14 at 16:17

    Hi Stephen,
    Can you give more info about:

    • Type of SD card, which class etc?
    • Have you formatted the SD cards using the Innovv app?
    • What indications do the LEDs on the remote control give?
    • Have you connected the yellow switch wire correctly?
    • Have you also checked whether there are recordings in accident/protected recordings?
    • And more….?

    In short, the more info you can give, the better we can hopefully help you. At the moment, the information you have given is quite brief.

  • stevieb

    Member
    2025-06-15 at 18:59

    I format the card on my laptop. The cards is V2 u3 V30

    All of the lights are illuminated on the controls.

    The yellow wire is connected via a thunder box.

    There’s no accident /protected clips, I’ve never used that option.

  • Hans

    Administrator
    2025-06-16 at 23:37

    Hi Stephen,
    Are you reading the card using the Innovv app, or with a computer?
    Always format the SD card using the Innovv app in the camera. Formatting using a computer does not always work properly. An SD card formatted with a computer is not always recognized properly by an Innovv camera.
    Check whether the yellow wire is receiving a good control voltage. I have read too often on the forum that Thunder Box, Hex EZcan and similar accessory connection boxes cause problems. For example, connect the yellow wire to your license plate lighting.
    Also check all connectors, wiring and power supply. Because it is strange that it records when stationary and not when moving.

  • stevieb

    Member
    2025-06-20 at 01:39

    Hi, how do I check the yellow wire is receiving a good signal? What colour is the brake light feed?

    A San disk 256gb V2, V30 U3 should be a good enough card to use.

    • Hans

      Administrator
      2025-06-20 at 02:22

      Hi Stephen,
      With a voltmeter you can measure what a switched power supply is.
      I would not use the power cable at your brake light. Then your K7 will only turn on when you use your brake. You must use a switched power supply that is switched with your ignition.
      Your motorcycle dealer/garage can tell you which cable to use. The colors differ per motorcycle brand.

      The SD card should be fine.

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