Forums Forums K7 Dashcam Wifi connection to IPhone 13

  • Wifi connection to IPhone 13

    Posted by David on 2025-08-18 at 21:21

    My K7 will not now connect via wifi to my Iphone 13. Has been working fine for 6 months prior.

    I choose the Innov wifi option on my phone and it connects but via 5G not Wifi.

    Then I cannot see any vids or pics and get the message attached…

    Tried turning off Data roaming, tried it in airplane mode, still doesnt show the Wifi symbol on my phone. Also tried forgetting Innovvv network then reconnecting, re-formatted SD card, turned off power to unit on bike and reconnected, turned off phone and back on…

    Any one got any advice? Thanks.

    Hans replied 10 months, 1 week ago 3 Members · 6 Replies
  • 6 Replies
  • Bob

    Member
    2025-08-18 at 21:53

    Hi!

    Did your iphone take an update recently, what version is the iPhone at now? Have you installed the iOS 26 beta by chance?

    Did you change any settings just before the WiFi connection first failed?

    Do you have another phone or iPad you can try?

    Does the phone connect normally to all other WiFi networks and show the WiFi symbol?

    I’m trying to think of what changed in your phone to cause the failure.

    Best regards,

    Bob

    • This reply was modified 10 months, 1 week ago by  Bob.
  • Hans

    Administrator
    2025-08-19 at 00:06

    Hi David,
    Don’t you have an antivirus running?
    If you do have a VPN running, turn it off as well.

  • Bob

    Member
    2025-08-19 at 00:08

    David, I found that neither my phone or iPad would connect. I had not tried for months. I assumed it was always working.

    I went to the App Store and searched “Innovv” then found the app was offering an update. That fixed both devices for connection, but now my 128 GB SD card is found “in error”.

    Popped in a new 16gb card and it was then showing as “card removed”. Would not format.

    I reset settings in the app.

    The card then would format, and it is now recording as normal.

    I have not yet followed the bad 128gb card to see if a pc will read it.

    Have you been to the App Store for the update?

  • David

    Member
    2025-08-19 at 20:14

    Thanks for replies. It needed the app update doing, the one thing I didn’t think of!

    Now all sorted 😃

  • Bob

    Member
    2025-08-19 at 21:35

    I also found oddities when inserting a new SD card while it is running. It

    Is best to power off before changing cards.

    Glad it is back!

    • This reply was modified 10 months, 1 week ago by  Bob.
  • Hans

    Administrator
    2025-08-19 at 23:41

    Hi David,
    Great that it’s resolved thanks to Bob’s tip.
    @Bob, swapping cards while the camera is on can cause problems with your SD card. Innovv cameras aren’t hot-swappable when it comes to the SD card.

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