Forums Forums K7 Dashcam Wrong time-stamp on videos

  • Wrong time-stamp on videos

    Posted by basse on 2025-05-31 at 02:22

    I newly installed the K7. All videos are with wrong time-stamps. They are approx two hours late. I have pushed the “time-sync” button in the app, but no change.

    Are all videos stampet GMT, regardless where you are in the world, and regardless what your phone says?

    Is there any fix?

    Hans replied 1 day, 14 hours ago 3 Members · 5 Replies
  • 5 Replies
  • Hans

    Administrator
    2025-05-31 at 15:19

    Hi Bjørn,
    If you change another setting with the app, is it then implemented? This is to check whether the app communicates well with the K7.
    The phone is leading when it comes to time calibration. As far as I know, nothing is done with the time from the GPS data.
    Have you tried reinstalling the latest firmware?

  • Edward

    Member
    2026-08-23 at 17:31

    I am having the same problem in Australia with the time stamp.

    This is since moving the K7 into my newer bike and then doing the firmware update.

    It would be great if someone could reply with information that fixes this.

    • Hans

      Administrator
      2026-08-23 at 19:15

      Hi Edward,
      Have you already tried synchronizing the time using the Innovv app?

  • Edward

    Member
    2026-08-24 at 04:36

    After posting yesterday I decided to disconnect the battery and reformat the SD card.

    I also reinstalled the app.

    It is now showing correct time.

    Thanks

    • Hans

      Administrator
      2026-08-24 at 23:48

      Hi Edward,
      Thanks for the feedback.
      It’s working again, enjoy the K7.

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