Forums Forums K5 Dashcam K5 Not Keeping Settings and Intermittent WiFi Reply To: K5 Not Keeping Settings and Intermittent WiFi

  • Hans

    Administrator
    2024-01-30 at 00:50

    Hi Steven,

    Could it be that you are not using the right app?
    The correct app is the one with the red logo with white letters ‘IN’.

    The blue LED of the power converter indicates whether the battery voltage is good enough to activate the parking mode. Continuously lit, battery voltage is good (12.5V or more). Flashing or off, then the supply voltage is too low. So when you switch on the ignition, there are voltage consumers that cause the voltage to drop. When the engine is running, the voltage will have to increase again.

    The WiFi must be on long enough to be able to change settings in the K5 with the app. You can use a WiFi scanning app to check whether the WiFi is present long enough.

    If you use an iPhone, try to put it in Airplane mode and then manually establish the WiFi connection with the K5. iPhones can sometimes also have problems with the WiFi connection to an Innovv camera.