Forums › Forums › K3 Dashcam › Cannot Connect App › Reply To: Cannot Connect App

  • Hans

    Administrator
    2024-07-23 at 00:57

    Hey Nick,
    iPhones sometimes have some difficulty establishing a WiFi connection with Innovv cameras. The advice here is to put the iPhone in airplane mode and then manually establish a WiFi connection with the K3. So what you read is correct.
    You may have a virus scanner active on your iPhone. If so, try turning it off and see what happens.After you have done the rest, have you checked the SD card using a PC to see whether the recordings continue to go well after the reset? In any case, all recordings go well.
    Can you take a test drive with the power module disconnected and the K3 powered with a USB power bank? This is to rule out the possibility that power supply failures could cause problems.
    Are all connectors still properly connected and free of moisture? Small rubber rings must be present in the connectors to ensure that the connectors are watertight. Bad connections can also cause mailfunctions.
    Is it possible to install and test the app on another phone? Preferably not an iPhone but an Android.

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