Forums Forums K3 Dashcam Cannot Connect App Reply To: Cannot Connect App

  • Hans

    Administrator
    2024-08-12 at 23:32

    Hi Joseph,
    After the few seconds that the wifi connection has been present, how does the wifi LED on the remote control light up/flash when the connection is no longer active? And how does this LED light up/flash when the connection is still active?

    Can you check with another phone (preferably Android) whether the same problem occurs? This is to rule out whether the problem is related to the phone.

    With the K6 I can simulate the problem by offering a supply voltage that is too low (too little power). Result: K6 starts up. Wifi connection is established but after a few seconds the connection is disconnected again. I suspect that establishing and maintaining the wifi connection costs more power and if this cannot be supplied the wifi connection is disconnected.

    Attached is a print screen with the correct app, because I understand from the email exchange that there is/was some confusion about this.

    Hopefully we can still figure out what is going wrong.