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Hi Frostie and Hans,
Thanks for these answers
Due to lack of time, I only got back to it today, I haven’t tried it with my wife’s identical phone yet, but for your information, before changing phones, I already had an old Android (Galaxy 2012) which was quite limited by the way, but whose connection worked wonderfully, so I don’t think it’s a problem under Android.
Currently the only thing I have done is to act on the central button of the DVR following Hans’ information, I have not tried the reset on the side, which I have just read now on your explanations 😉
The wifi ”Not secured” of INNOVV is detected on my phone so everything is normal, but as soon as I want to enter the settings page or the live video or the recordings, the information page of INNOVV opens indicating a wifi connection problem…
If I click on this information page of INNOVV where is displayed among other things the image of a phone, I have this first message (Photo of my 1st email) and which systematically brings me back to the settings of INNOVV which are in my phone, where everything is checked “Accepted”, to authorize the application.
I had never had this request before on the old laptop, concerning this message on the photo, only sometimes the wifi problem page, the time it connects.
For the SD card on PC, the recordings are present, so I’m not sure that reformatting and putting the K2 link back will change anything?
There I admit that I don’t really know what to think, apart from this problem of wifi not recognized by the INNOVV application on this new phone.
Should I try as you notified me, a reset through the small hole on the side?
Is this a problem following the new password (But correct in the wifi settings), replacing the factory one, knowing that I had changed it just before replacing the phone.
Kind regards
Rick