Forums › Forums › K5 Dashcam › K5 only record when it feels like it. › Reply To: K5 only record when it feels like it.

  • Hans

    Administrator
    2025-02-14 at 23:45

    Hi David,
    Does the K5 freeze every 30 minutes, or is it a different time each time?
    How do you have the wifi timer set?
    Did you format the SD cards using the Innovv app?
    Are all connectors properly connected?
    If the K5 freezes, can you check whether something ‘electrical’ has happened, for example turning on lights, using the horn, etc. Can you also measure the battery voltage? The LED on the power module, is it lit or flashing and if so, what color? Can you power the K5 with a USB power bank? First disconnect the power module. This is to see whether the problem is in the power supply or the power module.
    Have you also tried to flash the firmware again?
    You have been testing for over 10 hours, what and in what way did you test everything?

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