Forums Forums H5 Helmet Cam Issues connecting to H5 with Android phone Reply To: Issues connecting to H5 with Android phone

  • Hans

    Administrator
    2025-02-26 at 01:36

    Hi Paul,
    When you connect the H5 using Wifi with your phone, your phone sees this connection as the access route to the internet. But the H5 is not a connection to the internet, it is only a ‘hotspot/wifi’ connection to your H5. This may be the reason why your phone is reporting that there is no internet connection. After all, your phone (Android) is constantly looking for a connection to the internet.
    Connection to the internet is only necessary if you want to play downloaded videos in the app and you want to see your track playing ‘live’ on a map (e.g. Google Maps).
    The Innovv instruction is only applicable to iPhones. This is because iPhones sometimes have trouble making a wifi connection to the Innovv cameras.