Forums › Forums › K3 Dashcam › K3 won’t connect to app › Reply To: K3 won’t connect to app
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Hi Robo63,
I think I have the solution now.
The cause of your problem is that you have a VPN turned on before you connect to your K3. That is why the key at the top of the screen is visible. You must first turn off your VPN and then make a wifi connection with your K3.
I just tested this with my K3 and can generate exactly the same error message.