Forums › Forums › K7 Dashcam › Playback of clips › Reply To: Playback of clips

  • Hans

    Administrator
    2025-05-06 at 17:08

    Hi Stephen,
    Is it possible that your phone does not have the correct drivers/codec for .MP4 files?
    Have you also tried recordings with a different resolution/bitrate?
    Can you check whether you can play the videos with a different brand/type of phone? This is to rule out whether it is your phone or something else.
    If necessary, I can send you an MP4 file to check whether you can play it.

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