[laurimi2]

Hello Hans,

don’t have my K5 handy, so I can’t check the loop recording setting. I thought I set it to 3 minutes. I set it to 3 minutes.

With everything connected to the EZCAN, does it happen now that when you turn off the ignition, the K5 turns off immediately? So not after 20 to 25 seconds? If the K5 turns off immediately, the power to the red and black wires is probably being interrupted by the EZCAN. This can cause problems.

After turning off the motorcycle's ignition, the K5 turns off after 30 seconds.  I see the LEDs on the controller (Wi-Fi, GPS, and Camera) turning off after 30 seconds.

Your SD card may then be faulty, which can also affect the firmware.

I just replaced my SD card with a 32GB one and I'm having the same problem (loss of configuration).

The K5 should always be powered by the red and black wires. Only the yellow wire may or may not be powered, depending on the ignition. So check your entire power circuit. And if possible, connect the red and black wires directly to your battery. The yellow wire can still be powered by the EZCAN. If the blue LED flashes when the engine is running and stays on continuously when the ignition is off, it should be the other way around. A running engine should provide sufficient voltage (solid blue light), and with the ignition off, the battery voltage is often lower (flashing blue light). I can’t say for sure that the backup camera is faulty due to a power issue; I haven’t heard this kind of problem often on the forum. It’s not uncommon for an SD card and its firmware to be corrupted due to power issues. Check if you can preserve the settings with another SD card.

 The settings aren't saved with another 32GB card. 

I also just realized that when I press the button on the remote control twice, I should have a photo in the photo folder. But I have nothing, no photo file. 

Sorry for the inconvenience.

[laurimi2]

Hello Hans,

Thank you for your quick response.

The oldest recordings are only overwritten if the “Loop Recording” setting is correctly configured.
What should I set in “Loop Recording”? How long? 1 minute, 3 minutes, 5 minutes, or 10 minutes?

How did you connect the K5’s power supply?

On an EZCAN

And where/how did you connect the yellow wire?

On an EZCAN

With the ignition off, does the blue LED on the power module light up or flash?

LED: Solid blue

With the ignition on, but the engine hasn’t started, what does the LED indicate?

LED: Flashing blue

With the engine running, what’s going on?

No rearview camera and no files for the rearview camera, the rest works fine.

Was the rearview camera cable too tight?

No

An overly tight cable can break due to engine vibration.

Was there moisture in the rearview camera connector?

No, everything is perfectly dry.

Is the rubber gasket still present in the connector?

Yes

Regarding the remote control:

Camera symbol: Solid green

GPS symbol: Solid orange

Wi-Fi symbol: Flashing blue

The system has been working since January 2021 without any issues.

Thank you for your responsiveness.

Have a good day

Michel