[Pat]

A quick update, I managed to find the above-mentioned version of the latest firmware on Innovv’s website (shared on Google Drive). Reflashed successfully using a 16Gb card and the problem is still there. I submitted a ticket using the online form [email protected] bounces back.

Will give an update if/when resolved.

• This reply was modified 1 year, 4 months ago by  Pat.
• This reply was modified 1 year, 4 months ago by  Pat.

[Pat]

Sorry, can’t edit the original response let me try again to clarify better

Any changes to the image orientation settings are immediately visible for the front camera (as changes are retained in the settings). This is not the case for the rear.

The image in ‘Normal’ mode appears to be mirrored for the rear camera (car reg numbers are inverted) by default, hence the attempt to amend the settings.

The front camera in Normal mode displays car registrations as normal.

[Pat]

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Thanks Hans, sorry assumed you were somehow directly involved with Innovv.

The image is not mirrored in live view either for the rear camera; it is for the front one each time the settings are changed, though.

I will try to get in touch with Innovv re the missing file and try to reflash but if anything, I hope it is merely a bug they missed.

Saying that, though, could other k6 bicycle kit users confirm whether they are able to change & retain the change in the settings for the rear camera?

[Pat]

Thank you for a prompt reply. This was going to be the next step but it looks like I have the latest firmware installed already i.e. IK6.20230726.V1.0.01. I did a reset of the device but I am getting the same symptoms.

By the way the firmware you list on your site for K6 – IK6.20230726.V1.0.01 – is no longer available in the Dropbox folder you shared. It says it has been deleted.

Thanks again.

[Pat]

Impressive after sales service despite the New Year break and festivities!

I received a really prompt reply to my query with a newer version of the firmware IK.6.20231107.v1.0.01 which has solved the issue – the normal setting is now positioned correctly.

The image orientation settings (mirrored) are retained as well; although, now that default position is correct, I no longer need to change that.

Thanks for the replies Hans & I hope someone finds this thread useful should they have a similar issue.