[Mark]

Thanks Hans. I will give that a try. I failed to mention my phone is a Samsung android. So hopefully what works for you will work for me as well.

[Mark]

Hans,

I wanted to let you know I found the issue with the app not opening. Support suggested turning off mobile data and/or data roaming. That it can interfere with the wifi. I tried it with no luck. Here is what I figured out. I run Nord VPN/antivirus app on my phone. I first tried pausing the VPN feature, with no luck. So I deleted the Nord app off my phone. Bingo. The Innovv app opened right up and functioned as it should. There was some feature in the Nord app that was blocking the Innovv app.

Thanks for your reply and hopes this may be of help to you in the future.

Mark

[Mark]

Hans, I tried what you suggested with no luck. Still have the issue. I have messaged support. Hopefully they will be able to help. The app either has a glitch or there is a phone setting that needs to be changed.

The R6 board seems more active. So, I am going to post my question over and see what kind of response I get.