[Murray]

Support did not have much else to offer then an updated firmware which improved the issue but did not eliminate it. I have it packaged up to return for a refund.

[Murray]

Thanks Hans,

I removed the plastic on the back and mounted it, right after removing the Nav VI, didn’t clean the contacts, I will do that and see if it makes a difference. I removed the screen cover that was on during shipping and put the screen protector on, the screen appeared clean and dust free. The protector appears to of adhered properly, no marks or air bubbles. Honestly, I’m not sure the value of a screen protector as often they seem to cause more issues then they solve.

Murray