I’m all good now. I place a ticket with support explaining the situation. Next day, they updated the app version to 3.8.1, downloaded it and works seamlessly from the onset. Now I can mount my cameras permanently.
I’m having same issue but with an iPhone 13 mini. Done the firmware update using 32 GB card and changed over to 512 GB. Been troubleshooting with 32GB as well. I get videos on both cards, but unable to connect camera in the app. App was updated 3 days ago. Turned off VPN, done the airplane mode and about everything else seemed on YouTube to no success. 4 hours working this issue so any good insights will be appreciated.
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