[Dennis]

Hello Hans,

I think I have figured some of it out, it was just not what I thought. I was thinking I could access the video/image files on the SD card via the camera, which I now know is not an option. I would have to either download the files to my phone (Local) or remove the SD card to view the files without the power being applied to the camera. The instructions weren’t very detailed or clear with regards to the operation of the camera but I think I have it figured out now. The questions you asked pointed me in the right direction to figure it out and I appreciate it. Thank you!

[Dennis]

Hans,

I’m using two different Sandisk ImageMate Pro microSDXC UHS-I Cards rated for speeds up to 250 MB/s**Read, 170MB/s**Write, A2, U3, V30.

I have tried formatting both cards while in the camera.

I’ve downloaded and copied the firmware from the INNOVV website for the K7 cam with 256/512GB cards.

I’m having the same problem in with both K7 cams on both bikes with both cards.

I was also curious how to access the video content of the cameras without turning on the bike. For example, if the bike was involved in an accident (which has not happened) and you were unable to turn on or start the bike, how would you access the content on the camera, especially at this point since I can’t seem to record anything to the cards?

Thanks!

[Dennis]

I’m having the same issues. I just had the K7 Duel-2K Dashcam installed on both my bikes at my local HD dealership and neither will record to the microSD card. I’ve already updated the firmware for the 512gb microSD card but I got nothing. Also, is there any way to access any of the videos on the cams without turning on the motorcycle? Any suggestions?