Just to conclude my story. Innovv sent a new camera and remote control unit. I fitted the camera temporarily and tested it over a few days. Once I was happy, stripped the bike down, permanently installed the replacement parts and all is now working.
Great service from Innovv, I sent them a full report of my tests and conclusions, they accepted…

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Hi Dan,
I’m not sure if you saw my previous message which I posted in a new thread when I couldn’t reply, but here it is again in case you missed it:

Hi Dan,
For some reason I can’t reply to your post, hence the new thread about your problem.
I recently had an issue where one of my cameras failed and the K7 would stop recording after a minute or so.…

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Hi Dan,

For some reason I can’t reply to you post, hence the new thread about your problem.

I recently had an issue were on of my cameras failed and the K7 would stop recording after a minute or so. During the fault finding process I would reset the K7 by pressing the button on the remote for about 10 seconds until all the lights would cycle…

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Innovv are sending me a new camera and a Remote Control.
(I mentioned during the fault report I sent them that I wasted several hours fault finding when the DVR kept rebooting itself, making me think I had a faulty switched +Ve of battery connection. It turned out the button on the Remote Control had stuck in, once released it all was fine, so…

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Hi Hans,

I sent an email to Innovv this morning, thanks. I believe they are in Asia (Hong Kong?) so not expecting anything until tomorrow morning at the earliest.

The DVR is located under the seat, there is air around it, but obviously no airflow. There are not many places to put it on a R1300GSA. It’s hot, but it is touchable.

Cheers
Bob

After a lot of faffing about I think I’ve isolated the fault to the front camera, it only fails to record when this camera is connected.
The rear camera works fine on either DVR channel when connected on it’s own.
The recordings fail every time whenever the front camera is fitted on it’s own to either channel.

I was surprised how hot the…

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Well, it turned out the SD card isn’t the problem as it is happening with the replacement SD Card also.
The symptoms of this fault are that the DVR records both cameras initially, producing files of differing duration, i.e. I had the recordings set to 5 minute duration, but it would record about 3 pairs of files (1 pair being front and rear…

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Hi Hans,
Thanks for your response.
I thought I’d sorted the issue, but I noticed the other day that the green light is back to a 2 second flash.
I tried reformatting the card using the K7 setting menu, but still no joy, when I look at the recorded files see that they are only recording for a minute or so, then stopping. Then a few minutes later…

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I had a problem similar to this. I’ve had the K7 fitted for nearly a year with no issues, then one day, a couple of weeks ago, I noticed the slow flashing green light a few minutes after riding the bike.

I ended up removing the SD card so I could see what was happening with the files.

It looked like everything had been recording normally up…

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Yes, the switched live only draws a few milliamps so you should be fine.

Hi Antonio,

It is safe to remove the terminals, but you must removed the negative terminal first to avoid accidently shorting the positive terminal to the chassis either through yourself or the tools you are using.

The advice in any good manual is to:

To safely disconnect a car (or motorcycle) battery, first, turn off the ignition and remove the…

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On the R1250GSA the battery is behind a plastic cover on the righthand side of the bike, is the RT the same?

If it is, then just to the right of the battery there is an easily accessible terminal/post that the positive of the battery connects directly to. You connect your positive lead for the K7 to this. I can’t remember if there is a common…

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