Forum Replies Created

  • Steven

    Moderator
    2024-03-18 at 09:23 in reply to: Map finder

    Dear Morten and Hans,

    We have maps available in TS and MP4 formats. However, iPhones are unable to play videos in TS format. If you’re using an iPhone, please convert the video to MP4 format before attempting to play it again. Additionally, please note that the maps will only display on your phone when you play the videos that have been downloaded to your device. Therefore, make sure to download the videos to your phone first.

  • Steven

    Moderator
    2024-06-13 at 08:33 in reply to: New K6 not powering on

    Thanks, Hans, we consider Peter did not tighten the K6 cover, and the water leaked in during the washing.

    We will contact Peter by email and help him solve the problem.

  • Steven

    Moderator
    2024-06-13 at 08:28 in reply to: New K6 not powering on

    Hello Peter, we got your ticket and we will reply you today.

  • Steven

    Moderator
    2024-06-12 at 11:08 in reply to: App keeps crashing

    May I know which product you use and what mobile phone you use?

  • Steven

    Moderator
    2024-04-01 at 09:19 in reply to: Front cam not working after a drop

    Hello, we are willing to repair it for you, could you send me an email to [email protected] and we will send you a return instructions?

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