Forum Replies Created

  • INNOVV

    Administrator
    2026-01-16 at 11:01 in reply to: USB-C Port Power On

    Hello, you can power the N2 using a USB port on your motorcycle,

    but only if that USB port provides enough power(typically 5V/2A or more), and only for basic functions like CarPlay.​​

    We advice to power the N2 using its dedicated 12V power input, not just USB.​​

    If using USB power, water ingress into the data port and memory card slot may damage the device. Therefore, avoid using USB power while riding in rainy weather.

    The USB port of N2 is for debugging software and can be used for power supply, but it cannot be plugged into a computer to transfer data.

  • INNOVV

    Administrator
    2026-01-16 at 10:58 in reply to: N2 clock resets

    Hello, we have contacted you via email and now you have resolved this issue by adjusting the time zone.

  • INNOVV

    Administrator
    2026-01-16 at 09:50 in reply to: Edit Function Buttons not accessible on Samsung Galaxy Android phone

    We apologize for any unpleasant experiences and unnecessary troubles caused. You can contact our after-sales team at [email protected], and we will address your issues as soon as we see your message. Thank you for your support!

  • INNOVV

    Administrator
    2025-07-06 at 14:21 in reply to: Bad Battery bad customer service

    Hello, we are very sorry for the inconvenience caused to you. We will arrange to send you a new battery tomorrow.

  • INNOVV

    Administrator
    2024-04-28 at 09:44 in reply to: K6 Rear Camera Does not Retain Image Orientation Settings

    Hello guys, the K6 firmware updating only supports 4-32 GB TF cards.

    For recording, it Max supports a 256 GB TF card.

  • INNOVV

    Administrator
    2026-01-16 at 17:36 in reply to: USB-C Port Power On

    Hello Hans, the N1 does not have a USB port, while the N1 Pro has a USB TypeC port. Yes, the properties are the same.

  • INNOVV

    Administrator
    2026-01-16 at 17:33 in reply to: Edit Function Buttons not accessible on Samsung Galaxy Android phone

    Thank you, Hans 😀

  • INNOVV

    Administrator
    2025-07-06 at 13:58 in reply to: Bad Battery bad customer service

    Hello, Hans. We will arrange to send a new battery for the customer. We are communicating with the customer via email.