[Hans]

Hi Peter,

Are they continuously lit or are the LEDs flashing?
Check the manual to see if this can help you.

[Hans]

Hi Richard,

Innovv only connects via WiFi, not via Bluetooth.
A free video editing program with many options is Kdenlive, see https://kdenlive.org/
With the K6 you can play with the recording volume. Unfortunately you cannot place a dead cat against the wind noise. So it takes some experimenting yourself.

Have fun with your K6.

[Hans]

Hi Lee,

This is a very short request for help.

Can you give us more information? Without more information, we remain guessing as to what the problem could be. If you expect help from us, we expect some effort from you as well.
More information may include:
– which brand/model of phone are you trying to connect to?
– what do the LEDs on the K3 indicate (solid, flashing, off?)
– Has the K3 had a WiFi connection before?
– what have you already tried to solve this problem?
– what more information can you provide?

[Hans]

Are the video files in .MP4 or .TS format?

A .TS file can still be played if it has not been closed properly. This is not possible with an .MP4 file. Maybe if you record in .TS you can find out when the file becomes corrupt. For example, it may be that the power supply is not connected properly and is briefly interrupted when there is a bump in the road. With .MP4 you get a corrupt file.

[Hans]

Hi Richard,

The iPhones are known for having poor WiFi connections with Innovv cameras.

Can you put the iPhones in airplane mode and then manually establish a WiFi connection?

Have you downloaded the correct app?

[Hans]

Hi Gus,

Indeed, as Jade mentioned, you can set in the app whether and after how long the WiFi should be turned off.

To enable WiFi again, the K3 will have to be switched off and on.

[Hans]

Hi Doug,

Can you provide more information?

What brand/model phone are you trying to watch the videos with.

The videos that are corrupt are those that were recorded last when the K5 is turned off?

Can you view the corrupt files on a computer if you insert the SD card into the computer?

What happens if you set the recording time not to 10 minutes but to a shorter time?

Can you attach some corrupt files? I’m curious if I can play this.

[Hans]

Hi Tracy,

Can you provide more information on how you connected the K5?

In particular how and where you connected the yellow wire.

[Hans]

Hi William,
You can contact me via hans(at)forestmountain.nl
This can be done in Dutch, because I think you also live in the Netherlands.