Hans
Forum Replies Created
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Hi Tim,
There are two options to reset the password.
1: Press the button on the remote for 10 seconds.
2: Perform a firmware update.In both cases the K3 will be reset to the factory settings.
Have you first turned on the ignition for the first option? And you can keep those 10 seconds a bit longer, it can be more than 13 seconds.
If the first option doesn’t work, do the second option. Then your K3 is also equipped with the latest firmware version.
To do this, go to this link and click on ‘firmware’ for the latest version and instructions on how to do this. https://innovv.com/support-k3-dashcam/ -
Hi KRTW.
Hopefully you and the motorcycle have not suffered any damage.
I think the K5 has unfortunately died. If it concerns the cable that goes into the K5, it will be difficult to repair it. Or you have to be technically handy enough to open the K5 and connect new cables yourself. The fact that the K5 gets hot also indicates that something is wrong. Normally the K5 does get warm. But when electronics become hot, this often means that too high (short-circuit?) currents flow.
So it looks like you will have to purchase a new front camera unit. If the other wiring to the power supply, microphone, rear camera and GPS unit is still good, you may not need to replace these parts. But that will be trial and error.
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Hi Carlos,
As long as the red and black wires are connected to a continuous power supply, you can connect the yellow wire to the Thunderbox. You will also see that when the ignition is turned off (i.e. when the Thunderbox turns off) the K6 does not turn off immediately. The ongoing video recording still needs to be ended in a neat manner. This may take a few or more seconds.
A blue LED on the power module indicates that the supply voltage is sufficient.
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Hi Carlos,
The Thunderbox can supply the Innovv with power. It is possible that the K6 will start up when it is offered a supply voltage, but this is not the correct/good order for the K6.
The red and black wires of the power supply must be supplied with continuous voltage. The yellow wire is the wire to switch the K6 on and off as it should. If you now turn off the ignition and the Thunderbox switches off the power to the K6, there is a good chance that the last video recording in progress will be written corruptly. This can also cause problems with your SD card.
When the K6 is off, the power consumption is so low that this should not be a problem for your battery. But since the LED on the power module flashes red, this means that the supply voltage is too low. I therefore suspect that your battery is either old/bad or that it is no longer charged properly.
A power supply voltage that is too low can cause the K6 to not function properly
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Hi Carlos,
1.
What did you connect the yellow wire to? Did you do this on a switched power supply? So a power supply that switches with the motorcycle’s ignition?2.
The 256 GB card, what if you format it in the K6 using the Innovv app?
It may sometimes be the case that an SD card contains an error that can cause the K6’s software to crash.
“Tried 3 different cards (32GB, 64GB and 128GB) with the same outcome.” Do you mean that the K6 also switched off with these cards? If the K6 also switches off with all these cards, I am thinking about the yellow wire. It could be that the power on this connection becomes too low after a few minutes, causing the K6 to switch off. On the power module, is an LED lit or flashing, and if so, what color? -
Hello B,
It’s a pity that you are having problems with your K6 and that you are clearly expressing your frustration.
In short, NFC is much slower than Bluetooth, so transferring videos is actually impossible. In addition, NFC is only suitable for very short distances, 4 cm and shorter. This distance is too short for the Innovv cameras to make a good connection with your phone. You should then place your phone on your camera for a good connection. In addition, WiFi is also faster than Bluetooth. In short, WiFi is the most ideal connection.
No internet is required to connect to the Innovv cameras.
Internet and WiFi are two completely different things. WiFi is a form of data transfer. The Internet is the large collection of all kinds of information and is therefore not a form of data transfer.You only need the WiFi connection to connect to the K6.
“I have spent hours trying to connect and always it connects without internet access” So it looks like you do have a WiFi connection with your K6.
When you connect WiFi to the Innovv, your phone sees this connection as the access route to the internet. But the k6 is not a connection to the internet, it is only a ‘hotspot/wifi’ connection to your camera. This may be the reason why your phone is reporting that there is no internet connection. After all, your phone (Android) is constantly looking for a connection to the internet.I’m curious whether the green LED on the front camera of the K6 lights up or flashes continuously. If you search for the K6’s WiFi signal with your phone, do you see a network that resembles INNOVV_K6_…..?
Have you installed the latest firmware version of the K6?
which version of the Innovv do you have installed on your phone.
You don’t have a firewall turned on on your phone?
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Hi All, Thanks for your information. Other riders of similar motorcycles can benefit from this.
If you would like to add photos to your text, I can do this for you. Click on my profile name and next to the connect button you can choose send message via the three dots. -
Hi Tomislav,
How is the sensitivity of the G-sensor set?
If this is set too sensitive, your recordings may be saved in the accident folder. The faster you drive, the more severe the shocks and vibrations of the motorcycle. The K5 then ‘thinks’ that the recordings are made during an accident and therefore saves the recordings in the accident folder.
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Hi Morton,
Okay, the question is now clear. As far as I know, this option has never been available. At least not from K2.By the way, I know plenty of people who keep the recordings on their phone.
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Hi Geoff, Hopefully the problem is with the SD card and the problem is solved quickly with another SD card. I would like to hear whether there are no more problems with the other card.
I don’t know how you formatted the ‘problem’ card, but it is recommended not to format it in a computer but to do it using the Innovv app
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Hi Geoff,
Can you indicate:
– which version of the app are you using?
– what brand/model phone are you connecting to?
– are you using the latest firmware of the K3?
– In the app, do you look in the ‘document’ folder, and then the ‘Camera files’ folder or the ‘Local files’ folder?
– the videos that you do see on the computer, in which folder are they stored?
– what kind of SD card are you using, how big is it?
– could you perhaps post a print screen of the app’s settings?
– is only the first 20 minutes recorded for each ride?
– has the K3 worked before without any problems?If you have any more information, please pass it on.
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To connect your own microphone you will have to measure which of the three connections has the power supply. I assume that 1 connection is for ground (shielding), 1 connection is for the negative connection of the microphone and 1 connection is for the positive connection of the microphone.
I think the K5 microphone is an electret microphone.
See also this link https://en.wikipedia.org/wiki/Electret_microphone
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A slow green flashing light means that there is no recording. So there is a problem with the SD card.
Have you formatted the SD card in a computer? This could be the cause of the problem. It is best to format the SD card when it is inserted in the K5. Formatting can then be done using the app.
Do you have the same problem with another SD card?
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Hi Carl, The trick is to put the iPhone in Airplane mode and then manually establish a WiFi connection with your K3.
It has nothing to do with the app, it only concerns the connection between the Innovv camera and the iPhone.