[Hans]

Hi Teglas,

If the problem moves from the back to the front when swapping the front and rear cameras, the camera in question is defective.
If the problem persists at the rear despite swapping the camera, the issue must be sought with the DVR or cabling. Is the cabling undamaged and are the connectors still intact, clean, and dry?
The blinking of the green LED can have different meanings, depending on how long and how fast the LED blinks; please also refer to the manual.
Does the SD card meet the specifications as stated by Innovv, with write speeds higher than U1?
Did you also format the SD card using the app?

[Hans]

Hi Trevor.
What do the LEDs on the remote control indicate? You can see that the K7 starts up properly, right?
If you read the SD card (on a computer), can you see that both cameras are recording? It is possible that if one of the cameras has become defective, the K7 will no longer start up properly, and consequently, you will not see a Wi-Fi signal from the K7.

[Hans]

Hi Martin,

The red and black wires must be connected to a continuous power. The yellow wire must be connected to an ignition-switched power supply. For the ignition-switched power supply, you can use, for example, your license plate lighting if it is always on when the ignition is on.

[Hans]

Hi Simon,

You can protect the ongoing recording from being overwritten by short pressing the button on the K6. However, there is a chance that you might not protect the recording you want to protect. For example, if you have set the loop recording to 3:00 minutes and you see something happen at 2:59 minutes and you are just too late to press the button, you risk protecting the next recording.

So, the best thing to do is to download the recording to your phone or read the SD card on your computer whenever you see something happen that you want to save. Incidentally, if you use a 256GB SD card, overwriting will not happen quickly. There is sufficient storage space available on the card before the recordings are overwritten. This therefore gives you ample time to secure the recording.

[Hans]

Hi Simon,
Thanks for the feedback.
So it looks like the problem has been resolved.
It just goes to show that even a best-quality SD card can become defective. An SD card is, in a sense, also an electronic component that can fail.
But the most important thing is that you can use your K6 again without any problems.

[Hans]

Hi Shayne,
Have you tried a different bitrate/resolution yet? And what if you detach the rear camera?
I also have the fast ticking sound and the soft buzzing sound underneath with my K6.
My experience is that as soon as you start riding or the engine starts, the sound is completely drowned out by the ambient noise.

[Hans]

Hi Harald,
If you often miss GPS data, check if the GPS module is working properly. Can you tell by the GPS LED while driving if you still have a fix?

To view the GPS information, you will have to open the file somehow (with an app/program). You can also use the free version of DashcamViewer for this.

As far as I know, no GPS data is stored in a photo.

In principle, the K7 should retain the time once it has been synchronized with the app. The local time retrieved from the phone using the app is then kept as the leading time. You would only need to synchronize again if you move to a different time zone, because the K7 does not contain an overview of the different time zones. The same applies to countries where summer/winter time is used; here you will also have to synchronize the time every time after the transition to summer/winter time.
For users located in a time zone other than UTC+0, it would also not be practical to use UTC time as a timestamp.

[Hans]

Hi Eugene,
Then check if the yellow wire loses power when the ignition is switched off.
To rule out problems with the firmware, you can re-flash the firmware without any issues.

[Hans]

Hi Trevor,
Have you set the ‘loop recording duration’ in the app?
If this is not set, the oldest recording is not overwritten by the newest recording. So if the card is full, no more recordings will be made. The card can also fill up if there are many ‘protected’ recordings. After all, protected recordings are not overwritten.

[Hans]

Hi Eugene,
You can disconnect the RC6 from the battery to turn off the RC6.
Once you have disconnected the RC6, measure the battery voltage to see if it is still sufficient. A battery voltage that is too low can also cause problems with switching on/off. It is possible that a low battery voltage has corrupted the RC6’s firmware. I experienced this myself once with the K5.

If the battery voltage is good, reconnect everything and see if it works. To rule out that one of the RC6 components is defective and causing the malfunction, you can disconnect the components one by one and then check if the camera functions correctly and switches on/off via the ignition.

Also check if the connection of the yellow wire switches along with the ignition.If the problem persists, re-flash the firmware.

If you are handy with a multimeter, completely disconnect the RC6 from the power supply and measure if power is still being drawn from the battery. This indicates whether there is a leakage current somewhere that is draining your battery.

[Hans]

Hi Edward,
Thanks for the feedback.
It’s working again, enjoy the K7.

[Hans]

Hi Charles,
Thanks for the feedback.
It would have seemed more logical to me too if 1.8 came after firmware version 1.7. But the most important thing is that everything is working properly again.

Enjoy your N2.

[Hans]

Hi Edward,
Have you already tried synchronizing the time using the Innovv app?

[Hans]

Hi Shayne,
Thanks for the feedback.
It was indeed the interference caused by the Wi-Fi. I had completely forgotten about it because I’ve had my Wi-Fi timer set to 3 minutes for a long time now. I only review the footage when there is a good reason to do so. Additionally, the sound on the K6 isn’t super audio. So I had already accepted all the clicks and hiss.
And with the motor and wind sounds, you won’t notice it anymore.

Have fun with your K6.

[Hans]

Hi Christopher,
Are you using a USB power supply that can deliver enough power? If not enough power can be delivered, the N3 won’t be able to boot up either.