Hans
Forum Replies Created
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Hi Niklas,
It is possible that the problem is caused by the supply voltage being too low. I once had to reload the firmware on my K5 because the supply voltage had dropped below 10 volts, causing the firmware to become corrupted.
Are the red and black wires connected to a constant power supply? Switching the red and black wires is a recipe for trouble. -
Hi Charles,
Thanks for your message.
It’s always great to hear from an Innovv user about how satisfied they are.Enjoy your N2.
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Hi Lazaros,
The N3 is the brain of the system. If you remove the N3, nothing will be recorded.
The cameras for the N3 and the K7 are not interchangeable; the N3 and the K7 are two completely different systems. -
Hi Steven,
You can use the Innovv logo to position the camera horizontally. The logo should be at the top of the camera.
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Hi Miguel,
The radar has a wide field of view and only reacts to objects moving relative to the radar itself. Mounting it beneath the top case shouldn’t be a problem (though I don’t own an R1200GS myself, so I have no hands-on experience with this specific model). You can test for yourself whether the RC6 obstructs the taillight—making it invisible—by simply holding the RC6 in front of the brake light.
Connecting the yellow wire to a switched power source does not affect CAN-bus operation. For instance, you could use the license plate light’s power supply as the switched source. In principle, it doesn’t matter which switched wire you use to connect the yellow wire. However, keep in mind that on BMWs, certain switched circuits may retain power for 30 to 60 seconds after the ignition is turned off; this can be misleading when taking measurements. Soldering the yellow wire to a switched wire allows you to keep the original wiring intact.
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Hi James,
It is normal to hear beeps during startup.
It is possible that the 9V from the switched power supply isn’t sufficient for the RC6 to switch correctly. The 9V level might place the RC6 right at the on/off switching threshold, causing it to behave erratically. Could you connect the yellow wire to a switched power supply that provides around 12V?
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Hi Graham,
The SD card does meet Innovv’s specifications—specifically, it has a write speed higher than U3.
Is it possible for you to test with a different SD card to rule out a faulty card?
A non-functional SD card shouldn’t affect the connection to your phone. Could you provide more details on how you are trying to pair the phone? Are you following the instructions in the manual? What make and model of phone are you using? The more information you can provide, the better we can assist you.
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Hi Jay,
Unfortunately, this is not possible.The K7 records continuously, so recording is essentially always taking place. The difference between a standard recording and an incident recording is that the incident recording is not overwritten when the SD card fills up and older recordings are replaced.
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Hi Graig,
Thanks for the comprehensive and detailed explanation of your installation on your BMW.
Other BMW R 1300 RS riders will find this very useful.Regarding point 6: give the GPS a bit more time to get a fix the first time. The GPS module needs to lie horizontally with a clear view of the sky. The text on the GPS module must face upwards.
Enjoy your K7.
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Hi Bob,
Unfortunately, the Innovv app is not available for a computer (Windows & Mac).
A good alternative is Dashcam Viewer. Even with the free version, you already have more than enough features.
With Dashcam Viewer, you can play back your videos (picture-in-picture with both cameras). You can see where you have driven (map) and various graphs of your trips are available.
For more info, look here:
dashcamviewer.com
Dashcam Viewer | Unleash Your Dashcam’s Full Potential
Dashcam Viewer is powerful, state-of-the-art software with unique and functional features that will unleash your dashcam’s full potential.
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Flashing the firmware can only be done using an SD card with a storage capacity between 8 and 32GB.
Flashing with an SD card larger than 32GB may cause problems, or the flashing may not be performed at all.
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Hi Paul,
Do you have a way to measure the supply voltage? Are there any clear triggers for when the K7 switches off or on? For example, does it happen when the bike goes over a bump (loose connection), is ridden in the rain (moisture in the connector), or when you use the horn (wiring running near the horn, causing interference)?
Is it possible for you to connect the yellow wire to a different switched power source? For example, the license plate light? This would help rule out a poor electrical connection. Where is the power supply (red/black wire) connected?
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Please contact the seller regarding this. They will be able to assist you further.
If Innovv was the seller, please contact them. You can find their contact details here:https://innovv.com/pages/contact
innovv.com
INNOVV creates advanced motorcycle safety systems, from dash cams and CarPlay displays to BSD solutions. Ride safer with premium technology designed for performance and reliability.
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Fortunately, those small SD cards are not expensive😉.
A small card is necessary due to the required file system, FAT32. This is because NTFS and exFAT are not suitable for flashing the firmware.
And you can still claim the K7 under warranty if the warranty is still valid.
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Hi Teglas,
You can re-flash the firmware without any problems.
See this link for how to do this. https://innovv.com/pages/innovv-k7-supportinnovv.com
INNOVV K7 Motorcycle Dashcam Support | Optimize your device
Keep your INNOVV K7 running at its best. Find firmware updates, setup tutorials, and expert answers to common questions here.