[Hans]

The front camera contains the processor, and it gets warm.

The front camera can certainly get warm at a high resolution and bitrate setting, but not hot. You must be able to touch the front camera with bare hands at all times.

[Hans]

Hi Simon,

The USB version is intended to be connected via a power bank or something similar. So, for example, when mounting it on a bicycle.

With a USB power supply, the K6 does not start up automatically. After all, there is no switched power supply present to serve as a trigger for startup.

When mounting it on a motorcycle, you can use the DC converter to connect the power supply. With this DC converter, the K6 does start up automatically if the DC converter is connected, as clearly stated in the user manual.

[Hans]

Hi Simon, Dan,

If you read the SD card in a computer, can you see if recordings are actually being made? From both the front and rear cameras?

It is possible that if one of the cameras is defective or not connected properly, the K7 cannot boot up properly. Consequently, no K7 Wi-Fi is visible. You could then swap the working camera with the defective one and see if the K7 boots up properly then.

So, the fact that the K7 cannot boot up does not necessarily have to be due to the DVR, but could also be due to a camera.

[Hans]

Hi Christopher,
I believe this is intended only for Innovv technicians. With this connection, they can perform more technical operations than a normal user can.

[Hans]

Hi Karel,
Did the K7 work properly before? If so, can you check what has changed since these problems started? Does the SD card meet the specifications set by Innovv, meaning a write speed higher than U1? Are the missing recordings not stored in the protected videos or accident videos folder? And are all connectors still securely fastened and free from moisture?
Is there no power outage, not even a brief one?
You can re-flash the firmware just to be sure; see https://innovv.com/pages/innovv-k7-support

innovv.com

INNOVV K7 Motorcycle Dashcam Support | Optimize your device

Keep your INNOVV K7 running at its best. Find firmware updates, setup tutorials, and expert answers to common questions here.

[Hans]

Hi Ken,

This is caused by the camera resonating along with the vibrations of the motorcycle. This could be due to, for example, the cables being pulled too tight, or the camera being mounted on a plastic fairing part that can vibrate while riding. You might be able to prevent this wobble effect by placing the rubber rings between the Innovv bracket and the fairing part. Otherwise, it will be a matter of looking for another place to mount the K5.

[Hans]

Hi Dan,

Have you already tried flashing the firmware again?
It is also possible that the button on the remote control is jammed, causing it to be pressed continuously. This can also cause a reboot.
Can you also measure the power supply voltage to see if it is correct? A power supply voltage that is too low can also cause a camera to get stuck in a startup loop.

PS, I have already reposted your message as an administrator so that other forum members can respond to it.

[Hans]

H Thomas,
The sound quality of the K6 isn’t great. I can actually say it’s worthless. This is because the K6 has a small microphone opening behind the LED, and the wind blows hard over it with all the wind noise.

You can try sticking some foam over this opening, which can act as a ‘deadcat’. It’s a bit of trial and error to figure out what works best. The same goes for the recording volume. But unfortunately, it will never be a good recording of the sound….

[Hans]

Hi Simon,

I sent you a PM…

[Hans]

Hi Simon,
Thanks for the feedback
So you can now continue with a working K7.
Have fun with your K7.

[Hans]

Hi Simon,

I am one of those users who uses it with a power bank. Additionally, I also use one with a DC converter in my car.
The fact that you have to turn on the K6 manually with a USB version is also a reminder that you must turn it off manually as well. Because if you remove the power supply before the K6 is turned off, the last recording running might become corrupted and unplayable. The SD card could also become defective as a result. Think of the K6 as a small computer; you also have to shut it down properly before removing the power. The DC converter takes these actions off your hands. That is to say: ignition on, K6 starts automatically. Ignition off. The recording running is terminated correctly, after which the K6 is switched off properly.

@INNOVV , perhaps it is not entirely clear on the website which version you are adding to the shopping cart when ordering a K6: the USB version or the motorcycle version (i.e., with DC converter). Is the DC converter included as standard or not?

[Hans]

Hi Simon,
You also mentioned this question in another topic. See my answer in the other, more relevant topic.

There is no point in asking the question twice.

[Hans]

Hi Robert,
Thanks for the feedback.
It is always nice to hear that Innovv has another satisfied customer. They want to and will continue to prioritize customer satisfaction.

Enjoy your (new) K7

[Hans]

Hi Stephen,
I found your report on the Royal Enfield Forum; it’s a clear explanation. It’s good that you find the forum useful too. Hopefully, in the future, you can or will help other K6 users with tips and tricks. After all, this is a forum for and by Innovv users.

It’s also nice to see the videos from your area; it seems like a beautiful region for motorcyclists. Another tip for your front camera: I see that it produces a wobbly image. This is caused by the camera resonating along with the vibrations of the motorcycle. This could be due to, for example, the cables being pulled too tight, or the camera being mounted on a plastic fairing part that can vibrate while riding. I suspect the latter is the case with you. You might be able to prevent this wobble effect by placing the rubber rings between the Innovv bracket and the fairing part. Otherwise, it will be a matter of looking for another place to mount the K6.

[Hans]

Hi Stephen,
Thanks for the photo.

The sound quality of the K6 isn’t great. I can actually say it’s worthless. This is because the K6 has a small microphone opening behind the LED, and the wind blows hard over it with all the wind noise.
You can try sticking some foam over this opening, which can act as a ‘deadcat’. It’s a bit of trial and error to figure out what works best. The same goes for the recording volume. But unfortunately, it will never be a good recording of the sound….