[Bob]

I can only add a question on checking connections. Did you use a voltmeter to assure power is available? Or did you just look at the physical connections? A break hidden by the insulation would cause your symptoms exactly. Perhaps a wire got stretched?

[Bob]

The K7 always uses red and black for powering the device. The yellow is simply seen by the K7 as just a signal the bike is running. No power on the yellow is used to operate. When you turn off the bike, the yellow wire goes dead so the K7 knows it is in parked mode. It then continues to use power on the red and black for the G sensor and when cameras are turned on by a jolt. If the voltage falls below a certain voltage it turns off totally. I believe it cuts all power when voltage drops to 12.5.

I hope this helps.

• This reply was modified 1 month, 2 weeks ago by  Bob.
• This reply was modified 1 month, 2 weeks ago by  Bob.

[Bob]

Normally, your phone expects every WiFi connection to have access to the Internet. Most WiFi access points can reach the internet.

The K7 is using a WiFi access point only to send imagery to your phone. There is no need for the internet of course.

In other words, ignore the “no internet” message.

A lot of smart devices and cameras use WiFi connections for setup and the “no internet” message is common.

[Bob]

The K7 uses WiFi to connect, not Bluetooth.

Once you connect, use Settings to change the duration. Keep in mind a five minute clip is quite large and takes a while to download.

[Bob]

Google Translated

Failed app connection

The cell phone does not connect to the K7 control unit even with Bluetooth active. As a result, I no longer see the recorded videos on my phone.

Also, how can I set the recording to 5 minute videos instead of 1 minute

• This reply was modified 2 months, 2 weeks ago by  Bob.
• This reply was modified 2 months, 2 weeks ago by  Bob.

[Bob]

Mount the camera so that the Innovv text in white is at the top in the 12 o’clock position.

Recordings will be oriented correctly.

I just connected to mine and tested that live video is shown even if the SD card is removed.

Do you know how to do a screen capture from within the app so I can see exactly what is showing?

Press the side button and the volume up button simultaneously, the capture will go to your Photos.

If you can post that capture here maybe we can figure it out.

Have you tried a power rest on the K7? Remove the black and yellow wires from the battery and Accessory, count to 15, connect them back again. This may clear any intermittent firmware bug. Just one of the things I usually try.

Also, power reset your iPhone. Power it off. Then power it back up again. It could have an intermittent bug as well, iOS 18 is quite new if you have installed that already.

I am on beta 3 of iOS 18.2, so you are likely on 18.1

I am out of ideas if that fails.

You made certain WiFi was connected to the K7, right? Sometimes 5he iPhone will jump back to your house WiFi while you think it’s connected to the K7. I always check Settings – WiFi frequently.

• This reply was modified 6 months, 3 weeks ago by  Bob.

[Bob]

I used a 128GB card with no issues.

My guess is this is an old suggestion, but I will put the question on my list.

[Bob]

Beautiful!

Maybe we need to start a photo contest!

Ontario, last weekend, that is me on a friend’s Moto Guzzi RT1200 as I followed MY Goldwing on a ride to Creemore as captured by the K7.

I had to reduce it below 2MB if course.

I will ask Hans of the photo limit should be raised a bit for obvious reasons. We want them to look the best!

• This reply was modified 7 months, 1 week ago by  Bob.

[Bob]

What bike do you ride, not that that is a cause….

There is a ten second delay to start the K7, so the battery can be used to start the bike. Maybe that is getting confused?

I assume you checked all your electrical connections?

Are you using a Canbus isolator?

I will exercise my K7 to see if I can replicate the problem.

Stand by.

[Bob]

Innovv confirms the design was to detect large shocks, like the bike falling over.

The problem is that rough road shocks trigger too easily and cause unnecessary saved videos.

[Bob]

Innovv confirms the microphone IS waterproof except for the sponge, of course.

[Bob]

Unless you connect to your Accessory wire, it won’t work

It gets power all the time from the battery wire but it only knows you turned off if the Accessory power dies.

How did you decide to connect to a light instead of accessory?

I think, Your mileage may vary. Thinking about it, your license plate light is only on with the lights, correct?

That may mean it’s not aware you are riding unless your lights are on.

Are you getting video clips while riding in daytime with lights off?

Hans will know for sure. He’s asleep so you got me.

• This reply was modified 7 months, 1 week ago by  Bob.

[Bob]

I am an idiot. Or, lets call it a “learning experience”

2 things….. I put the cd card in my pocket to go to the garage to install it in the K7 2 days ago. Today, it was still in my pocket…. dohhhh! I rode all day with no warning it was not recording.

Then, for demos I have 3 devices powered on, and it seems that when I connect wifi to say the RC6… the K7 wifi bumps it off.

So, if I 1) Install an SD card and 2) turn off the devices I am not communicating with… it works.

But that mess did reveal a few language issues on some of the messages.

If the SD card is missing, the same message as no wifi is issued. So an empty slot looks like a wifi issue.

I will let Rock know.

Thanks for pitching in though!

Bob

[Bob]

“Dreary” is good, safety wise!😉

[Bob]

I get the same results, I will call Innovv tonight and report back.

• This reply was modified 7 months, 1 week ago by  Bob.